Shipping Policy

Last updated: 10 November 2026

Where we ship

We ship to the United States, the United Kingdom, Canada and Australia.

Shipping cost

• Standard shipping is free on every order.
• At checkout you can add optional Express & Insured Shipping for priority handling and full coverage if your package is lost or damaged in transit. The price is shown before you pay.

Delivery times

• Processing: we prepare your order within 1-2 business days.
• Delivery: most orders arrive within 7-10 business days after shipping.

Delivery times are estimates. Occasionally delays can happen because of customs, weather or busy periods.

Tracking

You will receive an email with your tracking number as soon as your order ships.

Customs and import fees

Customs, import duties or taxes may apply in some countries. These are not included in our prices and are the responsibility of the customer.

Lost or delayed parcels

If your tracking has not updated for 7 days, or your order has not arrived within 20 business days, email support@treamedy.com with your order number and we will help.